Return & Refund Policy

Customer satisfaction is important to us.

Due to the personal nature of fragrance products, opened or used products cannot be returned or exchanged.

Damaged or Incorrect Products:
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Eligible refunds or replacements will be processed after verification.

Refund Processing:
Approved refunds will be issued to the original payment method and may take 5–10 business days to reflect, depending on your payment provider.

For assistance, please contact our customer support team.